Roles in this job family are accountable for development and utilization of quality assurance and control methodologies and processes to ensure applications and systems perform in accordance with defined specifications.

Jobs and Descriptions

Quality Control Specialist I

First-level Quality Assurance position that is typically accountable for quality assurance, control methodologies, and testing of the least complex systems. Utilizes pre-existing testing. Coordinates the timing of releases and executes release management processes. Conducts pre-and post-implementation testing. Executes test plans. Conducts defect tracking. Gains an understanding of user requirements and reviews requirement specifications. Coordinates user acceptance in accordance with the specifications established. Conducts regression testing. Works under general supervision and is likely to escalate more complex issues that are discovered through the testing process to a higher level resource.

Typically requires Bachelor’s Degree and 0-2 years of relevant experience.

OCCU: 9496
Pay Grade: IT03

Quality Control Specialist II

Second-level Quality Assurance position accountable for quality assurance, control methodologies, and testing of moderately complex systems. Provides input to the design and development of test scripts and the adaptation of testing scripts from source manufacturers. Coordinates the timing of releases and executes release management processes. Conducts pre-and post-implementation testing. Creates test plans. Conducts defect tracking. Gains an understanding of user requirements and reviews requirement specifications. Coordinates user acceptance in accordance with the specifications established. Conducts load testing and regression testing. Liaises with other IT functions and vendors to ensure that effective quality assurance processes are maintained and utilized.

Typically requires a Bachelor’s Degree and 3-5+ years of IT experience with emphasis in quality assurance, control and testing.

OCCU: 9497
Pay Grade: IT04

Quality Control Specialist Team Lead

Supervisory position accountable for quality assurance, control methodologies, and testing of the most complex systems. Designs and develops test scripts and adapts testing scripts from source manufacturers. Conducts pre-and post-implementation testing. Creates test plans. Creates processes for defect tracking. Gains an understanding of user requirements and reviews requirement specifications. Coordinates user acceptance in accordance with the specifications established. Conducts load testing and regression testing. Liaises with other IT functions and vendors to ensure that effective quality assurance processes are maintained and utilized. Provides complex technical support in quality assurance, control and testing techniques and protocols. Supervises Quality Assurance professionals.

Typically requires a Bachelor’s Degree and 5-8+ years of IT experience with emphasis in quality assurance, control and testing.

OCCU: 9498
Pay Grade: IT06

Quality Control Specialist Supervisor

Supervisory/Managerial position accountable for the management of the development, enhancement, and maintenance of complex quality assurance, control methodologies, and testing systems for assigned organizational areas. Accountable for a quality assurance and quality assurance/testing team. Manages vendor relations for complex quality assurance, control and testing applications. Supervises Quality Assurance professionals.

Typically requires a Bachelor’s Degree and 7-10+ years of IT experience with emphasis in quality assurance, control and testing.

OCCU: 9499